CloudMyLab Access Methods
This document outlines how to access and use the service on
Cloud My Lab infrastructure.
This document is intended for use by Cloudmylab customers and partners.
The scope of this document is to ensure that the user
understands the environment specifically.
3 ways to access services on CloudMyLab infrastructure
IP
Access IP | Port | Username | Password |
Refer to onboarding Doc | Refer to onboarding Doc | Refer to onboarding Doc | Refer to onboarding Doc |
Re

- Open Remote Desktop Client Application
- a. If you are using a windows machine
- You can either search for the application, or
- Open run and type mstsc.exe
- b. If you are using Mac, please follow the steps
mentioned here
- Enter the credentials as provided in the email in the

Using
your browser, navigate to web RDP URL as mentioned in Onboarding Document. You
will see a login as shown below

For username and passwords refer to your onboarding document. If you are signed up for Multifactor-Authentication using cloudmylab.com, you will need to enter the Access Pin from Duos Authentication app
Refer to MFA documentation
here

Once you have successfully logged in, you will
be taken to the home screen, where all available connections are listed, or
directly to a connection, if you only have access to one connection.

Click on the connections to initiate a web RDP session to access CloudmyLab infrastructure provisioned for you.
LOGGING OUT OF WEB RDP SESSION

Click
on your username to open the drop-down menu, click on Disconnect to logout from
the current session

COPY PASTE TEXT VIA WEB RDP

On a desktop or other device which has a hardware keyboard, you can show this menu by pressing Ctrl + Alt + Shift. If you are using a mobile or touchscreen device, you can do so by swiping right from left edge of the screen. To hide the menu, press

At the top of the menu is a text area labeled Clipboard. The text area functions as an interface between remote clipboard and local clipboard.

Open
the Cisco Anyconnect VPN client , the client can be downloaded from the URL provided in your onboarding document sent in a separate email
Enter
the server hostname: <get from onboarding document> in the Hostname Field and click on Connect
For username and passwords refer to your onboarding document. If you are signed up for Multifactor-Authentication using cloudmylab.com, you will need to enter the Access Pin from Duos Authentication app
Refer to MFA documentation
here

You will see this
status below when connected

CloudMyLab support for Enterprise Customers and Partners
US business hours Phone Support: 1-408-201-9381
Monday through Friday: 7:00 AM to 11:00 PM EST
Saturday: 09:00AM -5:00PM EST
24/7 Chat and Email Support
Sundays: Email only support.

CloudMyLab support for Web and General Customers
24/7 Chat and Email Support
Sundays: Email only support.
Related Articles
How to make the Cisco Access Points work with Hosted EVE-NG on Cloudmylab platform
Purpose The purpose of this document is to help cloudmylab Customers and partners to set up a base Cisco Wireless Lab Pre-Requisites 1. WLC version 8.5.X 2. AP version 15.3.3 JF 1 or higher 3. AP 3502i Refer to the WLC ...
GNS3 Access Guide
Getting Access to the Pod There are two methods you can get access to the access detail as mentioned below. Check for the Url and Port Number in the email from support@cloudmylab.com You can alternatively log in to your account and under my account ...
VIRL BYOL Lab Access Guide
Getting Access to the Pod There are two methods you can get access to the access detail as mentioned below. Check for the Url and Port Number in the email from support@cloudmylab.com You can alternatively log in to your account and under my account ...
CCIERS V5 Lab Access Guide
Getting Access to the POD There are two methods you can get access to the access detail as mentioned below: Check for the Url and Port Number in the email from support@cloudmylab.com Check your ‘Rack Access’ section on My Account Login with the ...
EVE-NG Professional Subscription Access Guide
Hello Cloudmylab Family Member You must have received the access details by now, so let's get you Started Getting Access to the Pod There are two methods you can get access to the access detail as mentioned below. You can alternatively log in to your ...