Cloudmylab KnowledgeBase
            Knowledge Base Cloudmylab CCIE Service Provider FAQS

            Before I buy ?

            Q. Do you sell CCIE workbooks?
            A. No, we don't sell CCIE workbooks, we only offer a platform for the CCIE lab practice.

            Q. Do you offer solution for the CCIE lab?

            A. No, we are a platform provider. We don't provide answers to your CCIE task.


            Q. Is this a real CCIE topology published under Topology section?

            A. We don't know, we setup CCIE topologies from different vendors, CCIE study communities, and customer feedback. We do not endorse or promote any workbook Vendor. 

            Q. Do you provide initial configuration for CCIE Labs?
            A. No, we don't provide initial configuration. We provide a platform. If you have initial configuration from your workbook vendor, we will load it for you before your lab starts and you can save the config on the remote desktop securely with your name and we will sync it for you.  A lot of training companies do publish the workbooks with the initial configurations and as long as they publish it publicly, we will get it for you. 


            Q. Do you provide CCIE Training or partner with any CCIE workbook vendors?

            A. No, we don't provide CCIE or any other training. We do not partner with any workbook vendors. However, we do recommend CCIE360, INE.com, and micronicstraining.com. They are the industry leader and have a stellar reputation in training. For CCIE written, we have found CCIEin8weeks.com is a great resource.


            Q. Why are your labs expensive than other vendors?

            A. We offer high-quality labs. All our hardware is Genuine Cisco, fully licensed and all the VMS in the labs run on Cisco UCS with SSD's. Given our quality, our prices are incredibly low.


            Q. Do you have Virtual CCIE labs?

            A. Yes, we do offer CCIE RS, CCIE SECURITY, CCIE SP Topologies as an add-on our EVE-NG Hosted Services. You can lease an EVE-NG instance by the most and run pretty much any virtual device or topology. 


            Q. In my Actual lab, I had X things and you don't have it configured on Device Y. 

            A. First, you are strictly bound by Cisco NDA not to discuss your lab with anyone. Second, its a practice lab, it's an unrealistic expectation to think its a replica of the actual lab.


            Q. What if I don't like your labs? 

            A.  We try everything possible to make our customer happy with our services. If you still don't like our labs and we are not able to provide you working lab environment, we will give you a 100% refund.


            Updated: 21 May 2018 04:35 PM
            Helpful?  
            Help us to make this article better
            0 0