I would like to book a rack session, but the slot I prefer is already taken. What should I do?

I would like to book a rack session, but the slot I prefer is already taken. What should I do?

If the slot you preferred is already taken, we can keep you in a waiting list and update you should the slot is freed or canceled by the user who reserved/booked it.
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    • Can you book a session for me?

      We can book a session for you. However, we recommend you book your sessions via our easy Online Scheduling System so you can book your sessions at your convenience.
    • Can you book a session for me?

      We can book a session for you. However, we recommend you book your sessions via our easy Online Scheduling System so you can book your sessions at your convenience.
    • I want to book a dedicated rack for a week or a month. Will it be rented to me solely?

      Yes, all racks you rented will be for your use exclusively. No one is allowed to use your rack and you can leave the rack as it is and pick up where you left off once you return.
    • Is there a way to cancel my booked session?

      Yes, you can cancel it via our Scheduling System. We recommend that you make necessary changes 72 hours before your scheduled session.
    • What if I don't like your CCIE labs?

      We try everything possible to make our customers happy with our services. If you still don't like our labs and we are not able to provide you working lab environment, we will give you a 100% refund if you cancel within the first 7 days of the start/ ...