I mistakenly booked a different time slot, can I change it?
Yes, you can send us a request to change it. However, we encourage that you send us the request for change 72 hours before your rental time so we can check if your desired time slot is still available. Otherwise, we would not be able to process your request.
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I would like to book a rack session, but the slot I prefer is already taken. What should I do?
If the slot you preferred is already taken, we can keep you in a waiting list and update you should the slot is freed or canceled by the user who reserved/booked it.
Change Payment Procedure Guide
Preface This document explains how to change the Payment Procedure. Audience This document is intended for use by the users. Scope The scope of this document is to ensure that our Users are aware of the procedure of how to change the payment ...
How to Change Credit Card Details
Preface This document explains the procedure on How to Change Credit card details. Audience This document is intended for use by the users. Scope The scope of this document is to ensure that our Users are aware of the steps involved in changing ...
How to boot Nexus for the first time?
1. Start node and on prompt answer: Abort Auto Provisioning and continue with normal setup ?(yes/no)[n]: yes Do you want to enforce secure password standard (yes/no) no Enter passwords for admin: admin admin Would you like to enter the basic ...
Is there a way to cancel my booked session?
Yes, you can cancel it via our Scheduling System. We recommend that you make necessary changes 72 hours before your scheduled session.